Shipping policy

Shipping Policy

At Nuvelloria, we aim to make your shopping experience simple and convenient.

Shipping Cost

We currently offer free standard shipping to all destinations available at checkout.

Order Processing

Orders are typically processed within 1–3 business days before shipment.

Estimated Delivery Time

Estimated delivery time is generally 7–15 business days after processing.

Please note that delivery times are estimates and may occasionally be affected by carrier delays, customs processing, public holidays, weather conditions, or other circumstances outside our control.

Shipping Destinations

We currently ship to Bulgaria, supported European Union countries, and the United States. Available destinations are displayed during checkout.

Tracking

When tracking information is available, you will receive an email notification after your order has been shipped. Please allow some time for tracking information to become active after dispatch.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order. If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us through our Contact page. We will review the shipment status and assist you with the next steps.

Customs and Import Charges

International shipments may be subject to customs duties, import taxes, or other charges depending on the destination and applicable law. Where such charges are not collected at checkout, they may be payable by the recipient.

Contact

If you have any questions regarding shipping or delivery, please contact us through the Contact page on Nuvelloria.com.